I forgot my password. Click here, type in your email, and we will send you your password! Related articles I registered my grill and it is not showing up. My igniter is not working. What should I do? My grill is registered as the wrong color. What do I do? How do I use wood chips on my grill? How can I convert my grill from liquid propane (LP) to natural gas (NG) or vice versa?