Occasionally you might have trouble powering your WEBER CONNECT display with a USB-C external power bank. We recommend using a USB-certified 10,000mAh power bank.
If your power bank meets this specification, try the following:
1. Unplug the 2-pin 5V DC connector from the power board.
2. Plug the USB-C cable into the 5V USB-C outlet and turn the power bank on. Then turn on your WEBER CONNECT display.
3. When you are done using your external power bank, unplug it. Then reinsert your 2-pin 5V DC connector to prevent corrosion.
If you are still experiencing issues, please contact customer support.