• If the white LED display is on and the knob(s) are turned clockwise to any temperature setting position, are the red indicator lights pulsing or on solid?
If the red indicator lights are not pulsing or on solid, you will need to turn the power button off and turn it back on. If the problem still persists, the temperature controller will need to be replaced.
• Is the element glowing red all the way around? Is there only a spot of red and the rest is dark? NOTE: there is a section of the element where the “cold pin” is installed that will never glow red.
• Turn the grill OFF and allow it to fully cool
• Unplug and remove temperature controller from the grill
• Remove cook grates and set them aside
• Ensure heating element thumb screws are securely tightened.
• Reinstall cook grates
• Reinsert temperature controller into front of grill
• Plug grill into power outlet
• Rotate all knobs to OFF position, then power unit ON