Troubleshooting

• Why is my grill not reaching the set temperature?
• Why are my pellets bunching up in the hopper?
• Why should I use Weber pellets?
• Why am I noticing uneven heat on my SmokeFire grill?
• Why is my flame blowing to one side of the grill?
• How do weather conditions impact the performance of my grill?
• Why am I seeing ash in my cookbox?
• Why am I seeing ash on the outside of my grill?
• Why am I seeing embers coming from the ash drawer on my grill?
• Why does my heat baffle look like it's flaking?
• Why isn't the display on my SmokeFire grill working?
• Why am I seeing condensation on the inside of my hopper lid?
• Why am I receiving a notification to replace my glow plug every time I grill?
• Why is the display on my grill frozen?
• Difficulty Pairing with Weber SmokeFire Grill
• How is the glow plug replaced on the Weber SmokeFire grill?
• Why am I seeing more smoke or a larger flame when my grill is re-igniting?
• Pairing with the Weber SmokeFire Grill